AXXIS COSTA DEL SOL PRIVACY POLICY

1. Identification of the Data Controller

1.1 In compliance with the GDPR and the LOPDGDD, we inform you that your personal data will be processed by the following controller.

1.2 Controller: Axxis Costa del Sol (hereinafter, the “Company”).

1.3 NIF/CIF: [Incluir NIF/CIF de la empresa].

1.4 Address: Calle San Dionisio 16 2F, Las Lagunas de Mijas, 29651, Málaga, Spain.

1.5 Contact email address: info@axxiscostadelsol.es.

1.6 Data Protection Officer (DPO): Not applicable.

1.7 The Company acts as Data Controller, determining the purposes and means of processing personal data collected through the website and in connection with its services.

2. What Personal Data We Collect and for What Purpose

2.1 We process the information provided to us by data subjects for the purposes described below.

2.2 Enquiries and requests for information. We may process identification and contact data such as name, surname, telephone number, email address and any other information included in the message. The legal basis is the data subject’s consent, given when submitting the form or contacting us by telephone or email. The purpose is to respond to and manage requests for information about our services.

2.3 Customer management and provision of services. We may process identification data and data necessary to provide the service and carry out the transaction, including name, surname, NIF/DNI, address, signature, telephone number, email address, bank details and necessary financial or asset-related data. The legal basis is the performance of a contract and, where applicable, compliance with legal obligations connected with the activity and applicable regulatory requirements. The purpose is to provide the requested services, formalise contracts, invoice, manage collections and comply with legal obligations.

2.4 Sending commercial communications. We may process name and email address. The legal basis is the data subject’s express consent where required for electronic communications and, where a prior contractual relationship exists, we may send communications about similar services in accordance with applicable law, relying on legitimate interest where permitted by law and always offering the right to object. The purpose is to provide information, by any means including electronic means, about promotions, news, sector developments and events related to Axxis Costa del Sol.

2.5 Management of applications (CVs). We may process the identification, academic and professional data included in a CV. The legal basis is the data subject’s consent when submitting an application. The purpose is to manage current or future recruitment processes.

3. Retention Periods

3.1 Enquiries. Data will be retained until the enquiry has been resolved and may subsequently be kept blocked for the statutory limitation periods applicable to possible liabilities.

3.2 Customers. Data will be retained for the duration of the contractual relationship and, once it ends, for the periods legally required for tax and commercial obligations and to address possible liabilities arising from the processing.

3.3 Marketing. Data will be processed until you request removal or withdraw consent.

3.4 CVs. Data will be retained for a maximum period of one year, unless you indicate otherwise.

4. Legal Basis for Processing

4.1 Depending on the circumstances, the legal basis for processing is one or more of the following.

4.2 Consent, for enquiries, receipt of CVs and commercial communications where required.

4.3 Performance of a contract, for customer management and provision of the requested services.

4.4 Compliance with legal obligations, where processing is necessary to comply with applicable rules, including tax and regulatory obligations.

5. Recipients of the Data

5.1 We will not disclose your data to third parties unless this is necessary to provide the service, you have authorised it, or there is a legal obligation to do so.

5.2 Data may be disclosed to Public Administrations and official bodies when required by law, including the Spanish Tax Agency, courts, notaries and registries.

5.3 Data may be disclosed to banks and financial institutions for the management of collections and payments.

5.4 Data may be disclosed to professionals and providers strictly necessary for the performance of the contract or provision of the service, such as legal advisers, administrative advisers, notaries or other relevant professionals.

5.5 We may use technology providers acting as processors, such as web hosting, CRM tools or email marketing platforms, under contracts that guarantee confidentiality, security and regulatory compliance.

5.6 No international transfers outside the European Economic Area will be made without appropriate safeguards and without complying with the applicable legal requirements.

6. Rights of the Data Subject

6.1 You may request access to your personal data and confirmation as to whether we are processing your data.

6.2 You may request rectification of inaccurate or incomplete data.

6.3 You may request erasure where the data is no longer necessary for the purpose for which it was collected, subject to the limits established by law.

6.4 You may request restriction of processing in certain circumstances.

6.5 You may request portability of your data, where applicable, in a structured and commonly used format.

6.6 You may object to processing in certain circumstances, including where it is based on legitimate interest.

6.7 Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

6.8 To exercise your rights, send a written request to info@axxiscostadelsol.es and include sufficient information to identify yourself. Where necessary to protect your data, we may ask you to provide proof of identity. You may also send your request by post to the address stated in section 1.4.

6.9 If you believe that we have not processed your data correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD). More information is available at www.aepd.es.

7. Security Measures

7.1 Axxis Costa del Sol is committed to protecting your information. We have implemented appropriate technical and organisational measures to ensure the confidentiality, integrity and availability of data, protecting it against unauthorised access, alteration, loss or destruction.

7.2 Depending on the context, these measures may include access controls, encryption and other safeguards proportionate to the risk.

8. Cookie Policy

8.1 The website uses first-party and third-party cookies to improve the browsing experience, analyse traffic and, where applicable, support marketing measurement.

8.2 For more information, see the Cookie Policy, where you will find detailed information and can manage your preferences.

9. Changes to the Policy

9.1 We reserve the right to amend this Privacy Policy to adapt it to legislative developments, case law or operational changes. Any amendment will be published on this page, indicating the date of the latest update. We recommend reviewing this policy periodically to understand how we protect information.