Cookie Policy

1. Who We Are

1.1 This Cookie Policy explains how we use cookies and similar technologies on the Axxis Costa del Sol website.

1.2 Axxis Costa del Sol has its address at Calle San Dionisio 16 2F, Las Lagunas de Mijas, 29651, Málaga, Spain. Our website is www.axxiscostadelsol.es and our contact email address is info@axxiscostadelsol.es.

2. What Cookies Are

2.1 Cookies are small text files stored on your device when you visit a website.

2.2 Similar technologies (for example, pixels and tags) may also be used to measure traffic, understand use of the website and support marketing activities. For simplicity, this Policy refers to all these technologies as “cookies”.

3. Why We Use Cookies

3.1 We use cookies so that the website functions correctly, to measure and improve performance, and to support marketing and communication activities.

3.2 In particular, we use cookies and similar technologies for analytics and for measurement/advertising linked to Google and social platforms.

4. Types of Cookies We Use

4.1 Technical or necessary cookies enable the basic operation of the website and, in many cases, cannot be disabled through the usual systems. They are normally installed in response to user actions, for example when saving preferences.

4.2 Analytics cookies help us understand how the website is used so that we can improve it. For this purpose we use Google Analytics.

4.3 Marketing and measurement cookies may be used to measure campaign effectiveness and interactions across different platforms. This may include Meta (Facebook and Instagram) and TikTok tools.

4.4 Communication-related cookies may be used when you interact with us through WhatsApp, for example where a WhatsApp button is embedded in the website or parameters are used to understand the origin of enquiries. Installation of these cookies depends on how the integration is implemented and on device settings.

5. Third-Party Services We Use

5.1 We may use the following third-party services, which may place cookies or similar identifiers on your device depending on your consent and how you use the website.

5.2 Google Analytics (Google) is used to obtain aggregated statistics on website use and performance.

5.3 Facebook and Instagram (Meta) may be used for marketing, measurement and audience analysis.

5.4 TikTok may be used for marketing and measurement.

5.5 WhatsApp (Meta) may be used to facilitate contact and enquiries; identifiers may be involved when you click through to WhatsApp or use an integrated button.

6. Legal Basis and Consent

6.1 Under applicable cookie rules, non-essential cookies (including analytics and marketing) require your consent.

6.2 Where necessary, we request your consent through a cookie notice or banner before placing non-essential cookies. You may change or withdraw your consent at any time.

7. How to Manage Cookies

7.1 You can manage your preferences through the website cookie banner or cookie settings tool, where available.

7.2 You can also delete or block cookies through your browser settings. Please note that blocking necessary cookies may affect the operation of the website.

7.3 For Google Analytics, opt-out options offered by Google may also be available, depending on region and browser.

8. Retention

8.1 Cookies may remain on your device for different periods. Some are deleted when the browser is closed (session cookies), while others remain until they expire or you delete them (persistent cookies).

8.2 The specific periods depend on each cookie provider and the configuration applied.

9. Updates to the Policy

9.1 We may update this Cookie Policy to reflect technological, legal or service changes. The current version will be published on our website.

10. Contact

10.1 If you have questions about this Cookie Policy, you can write to us at info@axxiscostadelsol.es.